Cloud Operations Manager (AWS)

Cloudelligent · Islamabad

Job description

Cloudelligent is hiring for Cloud Operations Manager (AWS) in Islamabad.

What you will do

  • Lead team development, operational excellence, and communication.
  • Establish a supportive environment for all team members.
  • Work with the cloud team to operationalize service offerings and develop new service opportunities.
  • Author re-usable Infrastructure-as-Code to provision complex, scalable AWS environments.
  • Modernize customer architecture through containerization using tools like Kubernetes, Docker, and ECS/EKS.
  • Identify areas for cost savings through AutoScaling, right-sizing, and elimination of waste within the customer's AWS environments.

What you need

  • Bachelor's in software/computer engineering or computer science or related field.
  • 5+ years of experience managing AWS cloud workloads or similar experience.
  • 2+ years of technical team management or related experience with customer-facing teams.
  • Knowledge of ITIL Concepts (Incident, Major Incident, Problem, and Change).
  • Experience in a technical customer support role that included planning, coordinating, problem resolution, and documentation.

Role details

  • Location: Islamabad

About Cloudelligent

Cloudelligent provides cloud services and AWS support. Its teams manage cloud operations, customer accounts, and technical delivery.